Shipping policy

Shipping Policy

We are dedicated to ensuring a reliable and timely shipping experience. This Shipping Policy outlines how we handle order preparation, shipment, and delivery for all purchases.

Order Processing
Orders are typically processed within 1–5 business days after payment confirmation. Processing may take longer during peak periods, holidays, or special promotional events. Once shipped, a confirmation email with tracking information will be sent.

Estimated Delivery Times
Delivery time depends on the destination and shipping method selected at checkout. Most orders are delivered within 6–15 business days. Occasionally, delays may occur due to customs clearance, weather, or carrier-related issues beyond our control.

Tracking Your Order
Once your order is dispatched, a tracking number will be emailed to you. Tracking updates may take 24–48 hours to appear on the carrier’s system. You can use this number to monitor your shipment online.

Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and chosen shipping method. Any promotional or free shipping offers will be applied automatically and displayed before completing your order.

Address Accuracy
Customers are responsible for providing complete and accurate shipping information. We are not liable for delayed, lost, or misdelivered orders caused by incorrect or incomplete addresses.

Lost or Damaged Shipments
If your order is lost, delayed, or arrives damaged, please contact us immediately at legal@jufexo.com. We will coordinate with the carrier to resolve the issue and provide a replacement or refund when appropriate.

International Shipments
International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities. These charges are the responsibility of the recipient and are not included in our shipping or product costs.

Policy Updates
We reserve the right to modify this Shipping Policy at any time. All changes take effect immediately upon being posted on our website.

For shipping inquiries or assistance, please contact legal@jufexo.com. We are committed to providing a secure and dependable delivery experience.